dhonni88 Privacy Policy

1.1 Registration and Identity Information

Information you provide when creating an account:

• Full name (in Bengali or English)
• Email address
• Mobile number
• Date of birth (for age verification — only for users aged 21 or above)
• Username and password
• Identity verification documents (national ID card or passport, if required)

1.2 Financial and Transaction Information

Information collected during deposit and withdrawal processes:

• bKash, Nagad, Rocket, or Upay account number
• Transaction amount and date
• Transaction ID and confirmation details
• Wallet balance and bonus usage records

1.3 Technical and Usage Information

Information collected automatically when you use the platform:

• IP address and device identifier
• Browser type and version
• Operating system information
• Time spent on the platform and pages visited
• Cookie and session data
• Referral URL (where you came from before reaching our site)

2.1 Account Management and Identity Verification

Your information is used to create, manage, and secure your account. This information is essential for completing the age verification and identity confirmation process. It also plays an important role in preventing fraud and unauthorized access.

2.2 Financial Transaction Processing

Transaction information is used to process deposit and withdrawal requests, manage bonuses and rewards, and maintain records of financial transactions. This information is also needed to enforce the rules regarding the minimum deposit amount of ৳300 and the minimum withdrawal amount of ৳800.

2.3 Customer Service and Support

Our 24/7 live chat support team uses your information to properly resolve your requests and complaints. It is essential for resolving any issues related to your account.

2.4 Platform Improvement and Personalization

We improve the platform experience by analyzing your usage patterns. Usage data helps with game recommendations, relevant offers, and interface improvements. However, we never sell your information to third parties for marketing purposes without your consent.

2.5 Ensuring Responsible Gaming

Monitoring users' gaming patterns to ensure responsible gaming is part of our responsibility. We use information for setting limits, voluntary breaks, and other protective measures. Visit our Responsible Gaming page to learn more.

3.1 With Service Providers

Limited information may be shared with selected third parties for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and security services. These providers operate under strict confidentiality agreements and use information only for specified purposes.

3.2 Legal Obligations

We may be required to disclose information pursuant to a court order, a lawful request from a law enforcement agency, or any other legal process. Information may also be shared with relevant authorities to investigate fraud, money laundering, or other illegal activities.

3.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may form part of the transferred assets. In such cases, we will notify you in advance and the new entity will be bound to follow this same privacy policy.

4.1 Encryption Technology

All data transmitted on the platform is protected by SSL (Secure Socket Layer) encryption technology. Seeing "https://" and a padlock icon in your browser confirms that the connection is secure. Passwords and financial information are stored in encrypted form.

4.2 Access Controls

Access to your account information is strictly controlled. Only authorized personnel may access your information for specified reasons. Every access is logged and regularly audited.

4.3 Firewall and Cyber Security

The platform is protected against cyber attacks through advanced firewalls, intrusion detection systems, and regular security testing. Automated alert systems are triggered when suspicious activity is detected.

4.4 Two-Step Verification

We offer two-step verification to enhance security. An additional verification layer during login and important account changes protects your account from unauthorized access.

5.1 Essential Cookies

These cookies are necessary for the basic operation of the platform. They are used to maintain login sessions, perform security checks, and remember language preferences. The platform cannot function properly without these cookies.

5.2 Analytics Cookies

Analytics cookies are used to understand how the platform is used. We improve our services by collecting information on which pages are visited most, how long users stay, and where issues arise. This data is fully anonymous.

5.3 Cookie Management

Cookies can be controlled or deleted from your browser settings. However, disabling essential cookies may limit some platform functionality. Most modern browsers have easy options for managing cookies.

7.1 Account Information

Information for active accounts is retained for as long as the account remains open. Even after an account is closed, information required to meet legal obligations is kept for a specified period.

7.2 Transaction Records

Records of financial transactions are retained for a long period because they are necessary for resolving legal disputes, preventing money laundering, and maintaining regulatory compliance. These records are kept under strict security.

7.3 Technical Log Data

Server logs, IP addresses, and session data are generally retained for a short period. They are regularly deleted unless needed for a security investigation.

8.1 Age Requirement 21+

dhonni88 is for users aged 21 and above only. We do not knowingly collect or store information about any minor. Age verification is mandatory during registration, and if a user is found to be under 21, their account is immediately closed and any collected information is deleted.

8.2 What Parents Should Do

If you believe your minor child has registered on our platform, please contact us immediately. We will verify the account and take the necessary steps. Visit our Responsible Gaming page for more information.

9.1 Notice of Changes

If there are significant changes to this privacy policy, we will notify you by posting a notice on the platform and sending an email to your registered address. The date of the change will be noted in the "Last Updated" section at the top of the page.

9.2 Meaning of Continued Use

If you continue to use the platform after a policy change, it will be taken as your acceptance of the updated policy. If you do not agree to the new policy, you may contact us to close your account.